Returns & Exchanges
At Andy Okay, we want you to love your new home decor; if you are not completely satisfied, you can return your items within 30 days of delivery. We ensure a seamless process to help you find the perfect piece for your space or receive a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring all protective wraps are secure to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.